Frequently Asked Questions
- Are consultations available, before scheduling a session? - Yes, we would be happy to offer a complimentary 10-minute phone consultation, to ensure that we are the best fit for you. 
 
- How do I contact a Physical Therapist for scheduling? - Text/Call: 205-234-5923 
- Email: dforte@empowerphysio.org 
 
- Do I need a referral to begin Physical Therapy? - Effective June 1, 2024: - No 
- An individual seeking treatment for physical therapy services, who is paying cash, shall have direct access without restriction. 
 
 
- Will my insurance cover my visits? - While we do not accept insurance payments directly, our team is happy to assist with determining if your insurance policy has out-of-network coverage. 
 
- How much time will I spend with the Physical Therapist? - Our patients spend approximately 60 minutes with the Physical Therapist, 1-on-1. 
 
- Will I see the same Physical Therapist every visit? - Yes, there are no exceptions! We believe it is important that we maintain continuity of care, to best serve our patients. 
 
- What methods of payment are acceptable? - Cash 
- Credit/Debit Card 
- Flexible Spending Accounts 
- Health Savings Account 
- Other: Apple Pay, Cashapp, Venmo 
 
- What is included in individual and package pricing? - We will provide essential equipment for each visit. 
- We are happy to recommend vendors for additional items, if our patients are interested in purchasing those. 
 
- What should I wear to PT? - Clothing that will allow your Physical Therapist to access the appropriate areas (i.e. a t-shirt and/or shorts). 
 
